Forex.com Broker Review

Online Forex Broker Rating: ★★★★★★★★★☆

Year Founded: 1999
Location: New York
Average Spread: 1-2 pips
Minimum Account Size: $250 USD
Leverage: 200:1
Accepts US Clients: Yes
Regulated By: CFTC, NFA
Dealing Desk: Yes

Broker Overview

In 1999, Forex.com was founded by experienced Wall Street traders as a division of Gain Capital Group, a privately held company. In 2008, “Inc. Magazine” listed Gain Capital Group as #41 on its “Financial Services” category list. In 2008, Forex.com was named the “Best Retail Platform” by “Profit & Loss Magazine.” Forex.com enables customers in more than 140 countries to trade currencies and metals (gold and silver) using market-driven quotes from interbank prices. There are no commissions, only a “dealing spread” based on the difference between the bid and offer prices. Forex.com promises fair efficient trading with spreads as low as 1-2 pips; fractional pip pricing of 0.1 intervals is also available.

Forex.com caters to a variety of online foreign exchange trading levels for institutional investors, money managers and day traders. Brokers can use Forex.com by tapping into the “Institutional Services” section. The “Introducing Broker Program” allows brokers to collect money for customer referrals. Forex.com will handle all back-office administration. The “Money Manager Solutions” allows money managers to tap into Forex.com’s trading relationships with a dozen of the world’s top FX banks. Forex.com will provide consistent price fills, sophisticated trading platforms and priority access to internal trading data. The “White Label Program” permits entrepreneurs to launch their own FX brand online using the tools, proprietary software and trading expertise of Forex.com.

Trading Conditions

Customers can trade 45 currency pairs, including gold and silver and receive SMS or e-mail alerts at Forex.com It is easy to add funds via wire transfer, debit or credit card. Forex.com has a dealing desk, yet still promises tight spreads.

There are three primary delivery systems available – Web site, software or mobile trading. The Web site permits customers to use any secure browser for receiving real-time quotes, news and research. Customers can check their positions, balances and reports around-the-clock. The FOREXTrader Pro software can be downloaded to the client’s computer, making it convenient to execute trades rapidly. Mobile trading can be conducted anywhere using a cell phone, personal digital assistant (PDA), Palm, Android or Blackberry for real-time quotes. There are eight order types available.

For the most experienced professional traders there are “Professional Automated and Direct Execution Solutions.” “Metatrader 4” is a Forex Trading Platform used by the best traders for advanced procedures like micro-lot trading and hedging. “System Trading” allows traders to develop their own strategies to automatically execute trades. “API Trading” uses the Forex.com proprietary API for automated trading.

There are three main trading account types – “FOREXPlus,” “FOREXPremier,” and “FOREXPro,” which all offer the following features: 1.) eSignal Forex Charts and Pivot Points tools, and 2.) proprietary research data through FOREXInsider, Market Updates, Strategy of the Day, Daily Technical Analysis, The Week Ahead and The Weekly Strategy:

“FOREXPlus”

  • Minimum balance of $1000 USD
  • Dealing spreads as low as 1-2 pips
  • Self-study and Webinar events
  • Trading Central provides third-party research with Forex Focus and technical analysis


“FOREXPremier”

  • Minimum balance of $5000 USD
  • Dealing spreads as low as 1-2 pips
  • Self-study, 60-minute instruction, and Webinar events
  • Half-day intensive training
  • Trading Central provides third-party research with Forex Focus, technical analysis, and technical indicators

“FOREXPro”

  • Minimum balance of $10000 USD
  • Dealing spreads as low as 1 pip
  • Self-study, half-day intensive training, unlimited instruction, and Webinar events
  • Trading Central provides third-party research with Forex Focus, technical analysis, technical indicators, and Japanese Candlestick data
  • Additional premium features include Direct Trading Desk Access, Market Strategist Access, Free Outgoing Wire Transfers, and a High Yield Interest Account
  • Priority customer support on dedicated telephone line, and invitations to special events.

Education and Training

There are numerous self-study, group and instructor-led training opportunities at Forex.com, which seeks to attract customers from all trading skill levels. A quick Web site educational video tutorial teaches beginners the basics of FX currency trading. An interactive demonstration, called the “Webinar,” provides hands-on training and discusses typical scenarios that are seen by currency traders.

Clients have many self-help options with the “Learning Center” – a repository for various helpful articles on currency trading. The Web site has a number of publications for up-to-date market news: “Market Summary,” “Market Update” and “Weekly Newsletter.” For thirty days, potential customers can test their skills using a risk-free practice trading account.

Customer Support

Forex.com supports multiple languages including Arabic, Chinese, English and Russian. Customers can call the convenient customer support line at 1-877-FOREXGO begin_of_the_skype_highlighting              1-877-FOREXGO      end_of_the_skype_highlighting begin_of_the_skype_highlighting              1-877-FOREXGO      end_of_the_skype_highlighting begin_of_the_skype_highlighting              1-877-FOREXGO      end_of_the_skype_highlighting begin_of_the_skype_highlighting              1-877-FOREXGO      end_of_the_skype_highlighting (367-3946). During market hours, there is 24-hour customer support via phone, chat or e-mail, where licensed representatives are waiting to serve their clients.

Safety

Forex.com is regulated by the United States Commodity Futures Trading Commission (CFTC) and is a member of the National Futures Association (NFA). Forex.com is a division of Gain Capital Group, which is a registered Futures Commission Merchant (NFA ID # 0339826). Gain Capital Group had 2005 revenue of $38 million. The physical address is listed as follows:

Forex.com
44 Wall Street
New York, New York 10005

Forex.com is restricted from taking trades from the following countries: Afghanistan, Angola, Cuba, Democratic Republic of Congo, Former Liberian Regime of Charles Taylor, Iran, Iraq, Ivory Coast, Libya, Myanmar, Nigeria, North Korea, People’s Republic of China, Sudan, Syria, and Zimbabwe.